Extend Windows Server trial period (rearm)

If you rent a Windows Server from us, we automatically provide the server with an evaluation license. This license is valid for 180 days and can be used during the system setup. Afterwards, a valid Windows license must be deposited.

When the trial period expires, the Windows Server will automatically shut down.

Resetting the trial period

If your 180-day trial period is not sufficient, you can reset your server’s trial period up to 5 times.

Open the Windows Console as an administrator (cmd) and enter the following command:

slmgr.vbs /rearm

With this command, you can reset the elapsed time of the trial license. After entering this command, a server restart is required.

Your server is now usable for another 180 days.

License terms

It is important to note that failing to activate Windows, even if the system appears to run smoothly after the designated time, is a violation of the license terms agreed with Microsoft.

How do I install PHPMyAdmin on my server?

PHPMyAdmin is a popular web-based open source application designed to manage MySQL databases. It allows users to conveniently manage databases through a web-based graphical user interface (GUI).

You can install phpMyAdmin fully automatically with root access in our web interface on any debian-based Linux.

To do this, go to the Cloud Manager of your server.

Scroll down to the Actions and select “App Installer”. There you click on the “Web Server Utilities”.

Install webserver Utilities

In this dialogue you have to select everything. This is because phpMyAdmin requires a web server (apache2), the PHP script engine and the database software MariaDB/MySQL server.

Then click on Start installation.

Running Webserver Utilities installation

Now you only have to wait a short time until your installation is finished. You will then be shown all the data you need to access your database.

phpMyAdmin access details

Prices for additional products for dedicated servers

You can order additional hardware for your server via the customer support. For example, additional hard disks are available if you run out of storage space.

Upon installation, the monthly price plus the set-up fee is due once. The order is only confirmed when the credit is available.

Additional hard disks

You can have us install additional hard disks in your dedicated server. Whether and for how many additional hard disks can be installed varies from server to server. For example, it may be that your server was already delivered with 3 hard disks and the motherboard does not allow any more space for storage media.

Hard diskmonthlyone-time setup
1,92 TB SATA SSD DC Edition29,40€10,00€
3,84 TB SATA SSD DCEdition49,03€10,00€
2 TB SATA Enterprise HDD16,78€10,00€
6 TB SATA Enterprise HDD 21,66€10,00€
12 TB SATA Enterprise HDD 28,56€10,00€

If you want to install one or more additional hard disks, contact Support. We will then check what is possible for your server.

How do I create a WinMTR log?

With WinMTR we can track what ping you have to your server and what points a ping packet passes between your PC and your server.

This helps us to analyze where a problem with ping or packet loss occurs. Because unreachability is not always a general network problem at our server.

WinMTR Download

Download the program “WinMTR” from here: https://sourceforge.net/projects/winmtr/files/latest/download

Unpack and start

Unpack the ZIP archive on your desktop and open the file WinMTR-v092\WinMTR_x64\WinMTR.exe

WinMTR

Now find the IP address of your virtual server. Copy it and enter it into the “Host” field. Then click on “Start”.

Now please wait about one minute. The program works now and checks the connection to your server every second by pinging.

WinMTR does its work

After about one minute you can stop the process.

Use the “Copy text to clipboard” function to save the result to your clipboard. Then paste the text into your ticket. If it looks a bit unformatted, that’s not a big deal. We can still evaluate the data.

Thank you very much for your help!

Example

WinMTR Output

Windows Remote Desktop: Create user

If Windows is installed on your server, multiple users can work with it at the same time. But for that it’s needed to create a new user and activate the Remote-Desktop service (RDP).

Quick guide

  • Create user
  • Set password
  • unlock this user for RDP
  • login via RDP

In this article we explain step by step how a new user can use the windows server via remote.

Create a new user

Open the start menu and click on ”settings” – in the following window you click on ”accounts”. Click on ”other users” – there you can find a big ”add” button.

The user management opens. Do a right-click on ”user” and choose ”new user”.

Now you have to fill in the form. It’s important that username and password are set. Other fields can get filled in at will.

Create user (Windows server 2016)

Activate remote desktop for the new user

The new user is registered in the system – so you can now activate the remote desktop.

Do a right click on the windows logo in the bottom left corner of your taskbar. Then click the entry ”system”. In the opening dialogue you choose ”Remotesettings”.

Now we are clicking the ”select users” field. A list of users will appear – the admin is set as unlocked to RDP by default. If we click the ”add” button – a search dialogue opens. In the big field you have to search for the newly created user and click on ”ok”.

Ultimately you have to confirm the upcoming dialogue-fields.

Login via remote desktop

The login is a little tricky because you have to enter the format ”computername/username”. Otherwise the user can’t get identified and the password will be shown as incorrect. You can find the computer name in the ”system” window that is still open. To make it easier note the characters.

Login with the computer- and username

In our case the users full name would be 03887-23782\Mike. If the password you enter is correct – the new user is logged in.

Can I order additional IP addresses?

You can order multiple IP addresses for each Dedicated Server through our support. You can order a maximum of 6 individual IPs. Various subnets are also available.

Description Price Setup
Per individual IP address €2.50 €10.00
/29 IP subnet (8 IPs, 6 usable IPs) €20.00 €80.00
/28 IP subnet (16 IPs, 14 usable IPs) €40.00 €160.00
/27 IP subnet (32 IPs, 30 usable IPs) €80.00 €320.00
One-time setup fee per IP address €10.00
Price table IP addresses Dedicated Server

Please note that we need to know the purpose for ordering additional IP addresses. If we consider the purpose to be not meaningful, we may reject the order. This could be the case, for example, if the same result can be achieved through intelligent port usage. Therefore, please include your purpose directly in your support ticket.

How can I shut down my dedicated server?

A dedicated server can’t be managed as easy as a virtual server. A virtual server is able to start quickly because it is part of a physical system.

Dedicated servers have to support special motherboard-commands so they can get remotely started. Not every motherboard of our dedicated servers are supporting this. That’s why you shouldn’t shut down a dedicated server at all. We may have to send a technician to start the server manually. This can take some time.

If you have shut down your server by accident – feel free to contact our support.

Which operating systems can I use?

In the webinterface you can install the following operating systems:

  • Arch Linux latest minimal
  • CentOS 7.8 minimal
  • CentOS 8.2 minimal
  • Debian 10.4 LAMP
  • Debian 10.4 minimal
  • Debian 9.12 minimal
  • Ubuntu 16.04.5 LTS minimal
  • Ubuntu 18.04.4 LTS minimal
  • Ubuntu 18.04.4 LTS Nextcloud
  • Ubuntu 20.04 LTS minimal
  • Windows Server 2016
  • Windows Server 2019

With the rescue system proxmox can also get installed. Please make sure, that your processor is able to command virtualization. You can get further information from our support.