When will my ordered dedicated server be available?

Usually your dedicated server will be available in less than 15 minutes. We automated the provisioning but if there went anything wrong at the payment or automated deployment it could take a little longer.

As soon as the server is available, the IP-address can be seen in the webinterface. Then you can equip your server with an operating system.

Feel free to contact our support if the deployment takes longer – so we can give you information about the order status.

What is Load? (Load-Average)

Load describes how much work a Linux operating system has had to handle in the past 1, 5, and 15 minutes. The load is primarily composed of CPU, RAM, and disk work, but there are other factors involved as well.

In general, it can be said that the load is “1” when a core is so busy that no further tasks can be handled in real time. So any value above 1 means that tasks had to wait for processing.

If you have 2 cores, for example, a load above 2 is an indication that tasks are waiting in a queue. At this point, tasks are no longer executed “live” because the task queue is full.

You can check the load on your server using the “uptime” command. The last 3 values describe the load average. If these values are higher than the number of your cores, your server is overloaded. In that case, you should consider upgrading your resources.

If you have any questions about this topic, please contact us through a support ticket. We will be happy to assist you.

Can I install windows on my dedicated server?

To say it directly: Yes, but this installation will be done for you by one of our technician within 24 hours.

Process of the windows installation

Sadly the installation of windows can’t get provided automatically. That’s why we have to connect a KVM console to the server. We will over take the installation part for you – this service is for free.

The following windows server can be installed:

  • Windows server 2016
  • Windows server 2019

We equip your Windows server with a 180-day trial license. After this period of time you have to take care of proper license yourself.

What we are doing in terms of installing:

  • Basic installation of ”server standard core” with GUI
  • Format all hard drives
  • Installation on the hard drive ”0”
  • Setting the password – as specified in the webinterface
  • activation of remotedesktop
  • deactivating of the additional IE security settings

This process will take about 20-30 minutes after arriving of the console. The console is usually ~1 hour after requesting connected by a technician.

In the ticket support we will keep you up to date about the current steps.