Prepaid Hoster FAQ

Server address

Our Prepaid-Hoster Discord Server can be found on pp-h.eu/discord. There you will find a nice community, which will help you with questions and problems. Also the developer of the webinterface and supporters are active on the server and are ready to help you with words and deeds.

OnlyFans

Do you already know our hot only fans account? A teaser: https://pp-h.eu/onlyfans

Rules of our Discord server

• We tolerate only a good tone and friendly cooperation.
• For reports or rule violations, use the report function of the bots, do not write to an owner, team member or moderator privately about it.
• The Discord server is not an official support channel.
• Team and community members may not be contacted personally/privately about problems with Prepaid-Hoster services, only by explicit invitation.
• IP addresses, domains and personal data should not be posted if possible.
• Only “Family Friendly” content may be posted. This also applies to the offtopic area.
• We do not allow any advertising for our own servers, sites, projects and especially other hostings.
• Please remain friendly at all times, even in case of failures or problems. We guarantee that we will do our best!
• Channels should be used for the intended topics. Offtopic may be written in the general channel.
• Feedback should always be constructive and not destructive.
• Team members and mods may enforce these rules at their discretion.
• Offering credit, bartering, or similar of any kind is prohibited.

Prepaid-Hoster: registration and login for domain and server usage

It is not actually intended that customers can register without buying an active service. Because what for? An account with Prepaid-Hoster only really makes sense once you have booked a domain or a server.

However, there are a few exceptions, which we of course take into account.

• You want to contact the support
• You only want to view the web interface
• You want to manage a friend’s server

Registration via shopping cart

You can register with Prepaid-Hoster at the following web URL: https://www.prepaid-hoster.de/bestellen/bestellung-abschliessen

When you register, you need to verify your email address. We will send you a link that you must click on.

Log in to the web interface

After you have successfully created your account, you can log in to the web interface at www.vionity.de

Now you have access to the web interface and from there you can top up credits, order servers, contact support or manage others’ servers (via the unlock code).

If you want to delete your account, there are a few steps to follow. First, you need to cancel all services such as servers and domains, and they must no longer be active. If you have any remaining credit on your account, it will expire when you delete your account. Please note that before deleting your account, you should contact customer support to start the process.

How does the deletion of my account work?

Once you have contacted customer support, your account and all personal data will be anonymized according to the General Data Protection Regulation (GDPR). This means that your personal data, such as name and address, will be removed from our systems. Please note that we must comply with legal deadlines for the retention of invoices and transaction information, so these cannot be deleted.

What happens to my personal data?

Your personal data will be anonymized and removed from our systems in accordance with the General Data Protection Regulation (GDPR). After anonymizing your data, login will be disabled.

Can I reactivate my account after it has been deleted?

No, it is not possible to restore a deleted account. According to the GDPR, once an account has been deleted, anonymized, or pseudonymized, there is no longer a way to assign the account to a natural person. However, if you wish to use our services again, you can create a new account and order the desired services.

How long does the account deletion process take?

After you have submitted a request to delete your account, a customer support representative will anonymize it immediately. Once the account has been anonymized, login and any form of contact will no longer be possible. Due to technical processes, it may take up to 24 hours for anonymization to be fully completed in all systems. Please note that anonymization is done automatically.

Get API key for Prepaid-Hoster API – FAQs

API key for the Prepaid-Hoster API:

Currently there is no direct way to get an API key for the Prepaid-Hoster API.

Beta test registration

However, you can sign up for the beta program on our Discord server and get an API key. You can then test the API and provide your feedback. Please note that we only distribute access to active customers.

Advantages of the API

With our API, you can perform a variety of actions that are normally available through the web interface. Here are some examples of what you can do with our API:

• Manage hosting accounts and domains: with our API you’ll be able to create, delete and update servers, as well as add or remove domains. This will allow you to perform these tasks automatically and save time.
• Manage orders and invoices: You can manage all orders and invoices through the API and also create new orders. This simplifies the processing of orders and reduces manual tasks.
• Transaction management: You can manage transactions and initiate payments through the API. This can be useful if you want to set up automated payments or process transaction data in your own system.

By using our API, you have the advantage of automating time-consuming manual tasks, leaving you more time for other tasks. You can also facilitate the integration of different systems and thus increase the efficiency of your project.

Ressourcen

• API-Token erstellen: https://www.vionity.de/clientarea/api-tokens
• API Docs: https://api.pph.sh/docs
• API Playground: https://api.pph.sh/playground
• PHP Client with examples: https://github.com/Prepaid-Hoster/api-pph-sdk

How can I allow another user to access my cloud manager and game server?

In our web interface you have the possibility to give another person access to your cloud manager and the game server administration. We will explain you how to do that.

Receive release token

Your friend needs to have an account with Prepaid Hosters to be able to manage it in the web interface. Ask him or her to provide you with the release token. This can be found in

the web interface under “Other” > “Shares”.

For example, a token looks like this: MPJIKVSV-A3QR-QF2UUJ6E. You need this token.

Use share token

As the server owner, also go to “Other” > “Shares”. Click on “Grant new share” in the row of the server you want to share.

In the form that follows, enter the release token that you received from your buddy.

Now you can choose which pages you want to grant access to. You can withdraw the permission at any time.

Constraints

• Only you can pay for the server.
• Only you can upgrade/downgrade.
• Only you can cancel the server.
• You can only release whole areas, not single features or game servers.