No, virtualization (Nested Virtualization) is disabled on our KVM servers.
This means AMD-V or Intel-VT is not available. If you need a virtualized operating system, we recommend getting a Dedicated Server.
Why Do I Need Virtualization?
You can use virtualization to run additional operating systems on your server that work independently from the host machine. Popular technologies for this include Proxmox or Hyper-V, which are not possible on our KVM servers.
Yes, all ports are open on our servers. You have no restrictions. The software firewall (iptables) is set to “ALLOW” by default.
So if you start a program on your Linux server that opens a port publicly, you do not need to explicitly open it. So you don’t need to perform explicit port forwarding, as you might have to do at home, for example.
If your program is not accessible from the outside, first check your firewall. Usually, however, the issue lies with the program’s listening method. If the port is open on “127.0.0.1”, you can only access the port from the machine itself. You would need to either set your own IP address as the “bind” IP or use “0.0.0.0”. This will make your program accessible from the outside.
PHPMyAdmin is a popular web-based open source application designed to manage MySQL databases. It allows users to conveniently manage databases through a web-based graphical user interface (GUI).
You can install phpMyAdmin fully automatically with root access in our web interface on any debian-based Linux.
To do this, go to the Cloud Manager of your server.
Scroll down to the Actions and select “App Installer”. There you click on the “Web Server Utilities”.
Install webserver Utilities
In this dialogue you have to select everything. This is because phpMyAdmin requires a web server (apache2), the PHP script engine and the database software MariaDB/MySQL server.
Then click on Start installation.
Running Webserver Utilities installation
Now you only have to wait a short time until your installation is finished. You will then be shown all the data you need to access your database.
DKIM is an important method for securing email communication and preventing email fraud. In this article we will take a closer look at DKIM, how it works, why it is relevant for your Plesk server and how you can implement it effectively.
When sending and receiving emails through your Plesk-based hosting service, it is essential to ensure the security and authenticity of your emails. Read on to learn more about DKIM and how you can protect your email communications.
Required for many email providers
Mail providers, such as Google’s gmail, no longer accept emails without a valid DKIM. This is how companies proceed to protect their customers from mail spam.
Where can I find the DKIM in Plesk?
Step 1: Log in to Plesk and navigate to your domain. Click on the “Email” tab and then go to the “Email settings”.
Plesk E-Mail Settings
Step 2: In the settings, activate the check mark for “Use DKIM spam protection system to sign outgoing e-mail messages”. Then click “Apply”.
Step 3: Click on “Configure external DNS” to get the key information for your DKIM:
DKIM Key
You need:
default._domainkey.dezio.dev. IN TXT "v=DKIM1; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDJzy799GTmmolxda8Zd+HF18w11Zjs3QiP4R7LvtBTe9saLVvowLoBWjXh3YFMcT7Cs07hAMVPjJdcYeHVaa9k7Yy7m+PXXraVlZKtOjPw8MqhV6zyOI6YQ+k1tzh6cq7Yvj1W/C7HyMMBsiXh4NUNq+ksh9s5k1uCyYYM4uO2WQIDAQAB;"
_domainkey.dezio.dev. IN TXT "o=-"
How do I store the DKIM in the DNS Manager?
Now open Vionity and search for your domain in the navigation. Click on the corresponding DNS management.
Vionity Domain Management
Then click on “+entry”.
Add the default._domainkey key:
Record-Type: TXT
Name: default._domainkey
Content: The key provided by plesk "v=DKIM1; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDJzy799GTmmolxda8Zd+HF18w11Zjs3QiP4R7LvtBTe9saLVvowLoBWjXh3YFMcT7Cs07hAMVPjJdcYeHVaa9k7Yy7m+PXXraVlZKtOjPw8MqhV6zyOI6YQ+k1tzh6cq7Yvj1W/C7HyMMBsiXh4NUNq+ksh9s5k1uCyYYM4uO2WQIDAQAB;" (mit Anführungszeichen!)
Save!
Then create the _domainkey:
Record-Type: TXT
Name: _domainkey
Content: "o=-" (mit Anführungszeichen!)
Save!
Your DKIM is now stored. The reliability of your e-mail delivery is now increased. Please note, however, that there may still be problems with sending e-mails, as many other factors play a role.
You can order additional hardware for your server via the customer support. For example, additional hard disks are available if you run out of storage space.
Upon installation, the monthly price plus the set-up fee is due once. The order is only confirmed when the credit is available.
Additional hard disks
You can have us install additional hard disks in your dedicated server. Whether and for how many additional hard disks can be installed varies from server to server. For example, it may be that your server was already delivered with 3 hard disks and the motherboard does not allow any more space for storage media.
Hard disk
monthly
one-time setup
1,92 TB SATA SSD DC Edition
29,40€
10,00€
3,84 TB SATA SSD DCEdition
49,03€
10,00€
2 TB SATA Enterprise HDD
16,78€
10,00€
6 TB SATA Enterprise HDD
21,66€
10,00€
12 TB SATA Enterprise HDD
28,56€
10,00€
If you want to install one or more additional hard disks, contact Support. We will then check what is possible for your server.
Yes, you can change or determine the address on your invoices. If your current address or company name is incorrect, please first change your address in the web interface.
You can also directly specify a VAT ID there. This will be displayed on all subsequent invoices, along with the company name.
Adjust existing invoice
To change the address (including company name and VAT ID) on existing invoices, you need to briefly contact customer support. The address on existing invoices is not automatically changed if you modify it in the web interface due to legal regulations. An employee in the accounting department will take care of that for you.
Please note that we only update the address on top-up invoices. All other invoices have been paid with credit and are not suitable for your own accounting.
To protect your account, you can enable 2-way authentication (2FA) for login in the web interface.
You need a 2FA app, for example Google Authenticator. We support the OTP standard.
First, log in to the web interface.
In the web interface, click on the 3 dots in the upper right corner to open the menu. Then select “Enable 2FA” (2FA aktivieren).
You will be redirected to a page with a QR code on it. You scan it with your favorite app for 2FA codes.
2FA QR Code
Now enter the first code that is displayed to you. After the verification your account is protected by 2FA and you will be asked for your current code every time you log in to the web interface.
I have lost my phone or cannot access my codes
If you lost your 2FA information, for example, if you lost your cell phone, you don’t have to panic. We can disable your protected access.
Please send us an e-mail to management@prepaid-hoster.de. The email must come from the mailbox of your customer account. Please note that we need to verify the account ownership for your own security. If possible, send us directly the last invoice number you received by email. After that an employee will remove the 2FA protection.
If you use Paysafecard to directly top up your account, a 13% fee will now be charged. The good news is that you can decide if this fee should be added to the transaction or deducted from your future balance. For example: if you want to add 50 Euro to your balance, you will either pay an additional fee of 6.50 Euro, bringing the total to 56.50 Euro, or you can opt to pay 50 Euro and receive a balance of 43.50 Euro.
In the past, we set all prices so that the fees charged by Paysafecard Wertkarten GmbH were covered by all customers. After 8 years, we decided not to pass these fees on to all customers in our service price calculations any longer. Only a small portion of our customers use Paysafecard for topping up. Thus, we believe this is a fair approach to continue offering fair pricing in the hosting industry.
If you prefer not to pay additional fees, you can use other payment methods like PayPal, instant bank transfer, credit card, or bank transfer to top up your balance.
Yes, you can also automatically top up your balance at Prepaid-Hoster. You have the option to use PayPal or a traditional bank transfer.
With PayPal
You can easily set up automatic balance top-ups through PayPal subscription in the web interface. Here’s how:
Sign in to the web interface
Open the “Customer Area” menu on the left
Click on “PayPal Subscriptions”
Click on “New Automatic Payment”
Customize the settings according to your preferences. You can activate multiple subscriptions.
Authorize the payment through PayPal
Your balance will now be automatically topped up through PayPal.
You can remove the subscription at any time directly in our web interface.
PayPal Subscription settings window
With Standing Order/Bank Transfer
In addition, we offer you the option to automatically top up your balance through your bank account. Simply set up a standing order and transfer the money to our account. You can find the necessary reference in the web interface under “Transactions” > “Set up Standing Order”.
A major advantage of this method is that you can also use the standing order as a regular payment. If you want to ensure that you always have enough balance in your account to use the service, you can set up the standing order to transfer the money automatically.
However, please note that the transfer must be executed 2-3 working days before the invoice date to ensure that the balance is on your account in time. This way, you can ensure that your service runs smoothly and that you don’t accidentally overlook a bill and get interrupted.
If you have any questions, please feel free to contact us at any time.
