Prepaid Hoster FAQ

Many customers register with us using so-called disposable emails. We understand why, but we promise there’s no need to worry if you provide your real email address.

We do not allow registration with disposable emails in our web shop. This isn’t because we want to spam your inbox with ads – we don’t do that. We are protecting you and your data.

We Do Not Send Email Ads

Imagine you sign up with us using a disposable email. At that moment, you need to verify your email address, so you check your inbox. After that, you might close the tab and never look at it again.

We send important notifications about your server via email. So, you won’t notice if your server:

• is about to expire
• is being shut down for maintenance
• gets suspended
• requires your attention for any reason

This can be very frustrating if you miss the timely renewal and your data gets permanently deleted.

Additionally, if you forget your password, you won’t be able to reset it properly since you can’t remember the disposable email address. Without proper verification, even our support team can’t help you in that moment.

Disposable Emails are Security Risks

Most disposable email providers allow access to the inbox months after creation, only requiring the email address you used to register. There is no verification—anyone can see the emails. It doesn’t matter whether it’s you or someone you don’t know accessing the inbox.

This means anyone could theoretically access your emails. As a result, anyone could gain access to your account at Prepaid-Hoster. In the worst-case scenario, someone could even access your server data, alter it, damage it, or steal your information.

We assure you there is no reason to use a disposable email with us. As a service provider, we must ensure that your account with Prepaid-Hoster is secure.

Your server probably won’t get the newest features if it’s highly outdated. We also can’t ensure the compatibility of the new webinterface-functions in this case, also we only unlock the features for servers, that got rented from our shop.

Thats why we please you to update the server package to a new one contemporary.

How do I update?

Please notify our support. We adapt your package for you, after we have told you, what will change.

Will my data remain?

Everything stays the same within and after an upgrade or downgrade. The only thing that could happen is that you have to restart your server to get the new ressources.

When will you cancel my outdated product?

Therefore we haven’t got a unique answer it depends on which product you have got. But we certainly give you enough time to change your package. In addition we will contact you multiple times by email before we actually cancel your package.

We adhere to the notice periods in our General Terms and Conditions.

If you have got unanswered questions about this topic, please contact our support. There we will surely help you!

It is completely understandable that you would want to know if the chosen product meets your expectations or requirements before making a purchase. The same applies, of course, especially to our virtual servers. The actual performance in this segment varies with each provider and depends on the hardware used, installed software services, and occupancy of the host systems.

And that’s exactly why we make it extremely easy for you: simply test our servers for a full seven days, completely free of charge and without any obligation! To do this, you only need to provide your name and email address on our corresponding test server page – and after a few minutes, your test server will be completely prepared and ready for use!

To accommodate as many interested parties as possible with this trial offer, we allocate a server of your choice as a test server.

–> Click here to go to the order page for our free test server

So, what are you waiting for? You can do everything with the server that you would do with a “regular” purchased server (within the framework of our terms and conditions). The test servers are created on a regular customer system and are no different from those that can be booked permanently. We don’t deceive you!

After the 7-day trial period, you have the following two options:

1. Convert the test server into a regular server with just a few clicks. All data and the assigned IP address remain the same, so you can also use the test period as a free time to set up the server. After that, you can upgrade or downgrade the server as you wish.
2. Simply let the server expire (without cancellation). All server data will be deleted, and you will not incur any obligations.

Sounds good, right? 😉

Please note that our test servers can only be allocated once per customer. Provision is only possible when providing a “real” email address, as we want to avoid abuse and security vulnerabilities. We explain why we do not accept disposable email addresses in the following FAQ article: Why are disposable emails prohibited?

Currently, we are not actively seeking new direct partners.

Please note that we generally do not provide free servers for advertising anymore. Experience has shown that sponsoring or partnering with Advantage Servers usually does not result in a win-win situation. Unfortunately, we have been promised benefits that could not be fulfilled or were significantly reduced after just a few months.

Therefore, we kindly ask for your understanding that we no longer enter into partnerships (for free or discounted servers).

However, we do have a free affiliate system through which you can earn credit by referring others. Visit Become a partner now for more information.