If you have downloaded an existing backup and now want to import or restore it, you have to do a few steps.
Quick guide
Remove any content in the /serverfiles folder on the server. Upload only the /serverfiles folder from the backup. Leave all other files untouched.
Step by step
- Unpack the downloaded backup on your PC.
- Create a new game server of the same type in the game server manager. It does not matter if the server has a different IP address.
- Start the game server once successfully before you go.
- Stop the game server again.
- Connect to the new game server via FTP.
- Remove the contents of the /serverfiles folder on the FTP server. Leave the other files as they are.
- Once the /serverfiles folder on the server is emptied, upload the contents of the /serverfiles folder to the /serverfiles server folder from the unpacked archive.
- Wait until the process is complete.
- The server can now be restarted. All game saves and configs will be restored at the time of the backup.
If you have any questions, please contact support. We will help you then.